A newly opened restaurant in Kanjiramkolam Trivandrum Kerela is seeking a restaurant manager with the below responsibilities.
Responsibilities
Coordinate daily Front of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and production of restaurant
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, Bar utensils, and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Manage daily, weekly delivery/ takeaway orders through emails, various communication as per the client requirements
Manage events/ catering business beside floor operations
Promote the brand in the local community through word-of-mouth and restaurant events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations as per the SOP
Update Unit performance, daily business and directly reports to the operations manager
Requirements
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Strong leadership, motivational and people skills
Acute financial management skills
Degree in hospitality management or culinary schooling is a plus
Send your CV with below details to - nastrum@gmail.com
Current position - Working\unemployeed (designation)
Current Salary -
Years of experience -
Salary expectation -
Notice period required to join -
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